Privacy Policy
Purpose of this Policy
This Privacy Policy explains how the Site collects, stores, uses, shares, and secures personal and non-personal information when you interact with our social-gaming platform. By continuing to use the Site, you acknowledge that you have read and understood this Policy and that you consent to the practices described herein.
1. Categories of Information Collected
A. Information You Provide Directly
- Account details such as username, chosen display name, and—if voluntarily supplied—email address.
- Content of messages, feedback, and other communications you transmit through the Site.
B. Information Collected Automatically
- Game-play metrics, including scores, achievements, session duration, and interaction logs.
- Technical data such as IP address, browser type and version, device identifiers, language preference, operating system, and referring URLs.
- Usage data derived from cookies, local storage objects, web beacons, and similar technologies.
2. Legal Basis and Purposes for Processing
We collect and process information only when we have a lawful basis, which may include:
- Contractual necessity – to provide and maintain the Site’s core functionality.
- Legitimate interests – to improve user experience, secure the platform, and conduct analytics, balanced against your privacy rights.
- Consent – where you deliberately provide optional information or accept marketing communications.
- Legal obligations – to comply with applicable laws, regulations, and court orders.
The information is used to:
- authenticate Users and protect Accounts;
- customize gameplay, remember settings, and facilitate social features;
- monitor performance, detect fraud, and prevent abuse;
- conduct statistical analysis to enhance games and services;
- deliver non-intrusive, optional announcements or promotional messages that you may opt out of at any time.
3. Cookies and Tracking Technologies
Cookies and similar technologies help us:
- keep you signed in;
- remember preferences;
- understand how the Site is used; and
- measure the effectiveness of promotions.
Most browsers allow you to refuse or delete cookies via settings, although certain features may become unavailable or function suboptimally.
4. Sharing and Disclosure of Information
We do not sell or rent your personal information. We may, however, share information in the following circumstances:
- Service Providers – Trusted third parties who perform functions on our behalf, such as hosting, analytics, or customer support, and who are contractually bound to handle data securely and only for specified purposes.
- Legal Compliance – When required to comply with applicable law, regulation, legal process, or governmental request.
- Protection of Rights – To enforce our Terms, protect the safety of users, or defend legal claims.
- Corporate Transactions – In connection with a merger, acquisition, or sale of all or a portion of our assets, subject to confidentiality safeguards.
5. International Data Transfers
The Site is operated from Canada. Some service providers may process information in other jurisdictions where privacy laws differ. We employ appropriate contractual clauses, encryption, and access controls to ensure your information receives a level of protection essentially equivalent to Canadian standards.
6. Data Security Measures
To mitigate risks of unauthorized access, alteration, disclosure, or destruction, we implement industry-standard safeguards, including:
- encryption in transit and at rest where feasible;
- role-based access controls and multi-factor authentication for administrative portals;
- regular security audits, vulnerability scanning, and penetration testing;
- secure coding practices and incident-response protocols.
No online service is entirely immune to security threats; therefore, we cannot guarantee absolute security.
7. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes described in this Policy or to satisfy legal or tax requirements. Once retention obligations lapse, data is securely deleted or anonymized so that it can no longer be associated with you.
8. Your Privacy Rights
Subject to certain limitations under Canadian law, you may exercise the following rights:
- Access – Request confirmation of whether we hold personal data about you and, if so, obtain a copy.
- Rectification – Request correction of inaccurate or incomplete personal data.
- Deletion – Request erasure of personal data when it is no longer necessary for legitimate purposes, subject to legal exceptions.
- Objection – Object to processing based on legitimate interests or direct marketing.
- Restriction – Request temporary suspension of processing under specified circumstances.
- Withdrawal of Consent – Revoke consent for any processing to which you previously agreed, such as promotional communications.
To exercise any of these rights, please visit the contact section of the website. We may require verification of identity before fulfilling certain requests.
9. Children’s Privacy
The Site is intended exclusively for individuals who are at least eighteen (18) years old. We do not knowingly collect personal information from anyone under this age threshold. If you become aware that a minor has provided personal data, please alert us via the contact section so that we can promptly remove the information.
10. Changes to This Privacy Policy
We may amend this Policy periodically to reflect changes in legal requirements, technology, or business practices. Updated versions will be posted on the Site with a “Last Updated” notice. Continued use of the Site after an update signifies acceptance of the revised Policy.
11. Contact
For any privacy-related inquiries, requests, or complaints, please direct your communication to the contact section of the website. If you remain dissatisfied, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada or your provincial privacy regulator.